" I originally contacted Frontier about getting my crawlspace encapsulated and waterproofed due to flooding in the crawlspace. The salesman/inspector, Evan, was extremely nice and when he came in he noticed our floors were bouncy and unlevel. An issue that has bugged me since we bought our house. So on top of the encapsulation I decided to go ahead and get the floors leveled out. All for what I thought it would cost to just encapsulate the crawlspace. Fast forward to the day of installation an issue was found with the sistered floor joist which was a factor for the floors being off. Fernando, the project's foreman, immediately contacted me and informed me and what it was going to take to fix the problem. I didn't have enough to cover this issue, but Frontier and Fernando worked with me and reworked some things. In the end we decided to get the floors leveled and the flooding addressed. Fernando and Jose, both of the ones who worked on our project, were very professional, very knowledgeable, very nice and patient (crawlspace flooded in the middle of project and sat the rest of the project back a week), and just all around outstanding. Everyone who I have spoke with and had contact with have shown the upmost respect and a positive attitude. Throughout the project I didn't have an issue contacting anyone and getting answers to questions. I am very satisfied with Fernando's and Jose's work. The floors are mostly level and the bounciness in the floors is gone. We have yet to see the true force of the sump pump as it has been mostly dry since install but I have confidence when the time comes that it is ready. When I am able to get the crawlspace encapsulated in the future Frontier will be the first place I call to get it done and get it done right. "
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4.8
"Professionalism,Read More »