Testimonials for Frontier Foundation & Crawl Space Repair

Here's what a few of our happy customers have to say!

Robert has been living in Brentwood, TN, for over 45 years. Together with his wife Dianne, he takes pride in their home and spends a lot of time maintaining and beautifying it. While owning a house is gratifying, it also presents ongoing work and new challenges every once in a while. The steps leading to Robert’s house started settling down and became a daily hazard for him and his wife over time. “Before they did the work, it was horrible looking. My wife almost tripped over it going in the house.” Robert reflects. “Now it’s leveled up and perfect.” It was Robert’s friend who recommended him to call the Frontier Foundation & Crawl Space Repair to see what can be done and if we can level the concrete steps. “They came out, showed me what they’re going to do, and how much they will charge me,” said Robert. “They did a wonderful job! I’m so pleased with them, I highly recommend them to anybody!” Thanks to our latest technology, settled concrete can be lifted and leveled in less than 15 minutes. Using Polylevel as a solution helped Robert save money and time by raising the concrete steps instead of replacing them. Robert was impressed to watch the Polylevel lift the sinking concrete steps and level them in just a few minutes. “Everything they did came out perfect!” said Robert. “I can put up railing on the front porch now, which I couldn’t do before.”

Hear from another happy customer!

"Had Frontier Basement Systems install a DryTrak Two-Stage Waterproofing System in our basement. Technicians, Zack J, Harold, Rich and Matt were on-time and very professional. Would highly recommend this crew for your job..."

"With restoration beginning on an older farm house, we started with the foundation. Dave Ramsey recommended Frontier. We are very pleased with the service provided.Fernando was the foreman for the project. It was handled very skillfully, timely and met our high expectations. Thank you for a job well done!!!"

"I had a crew with Matt, Brennan, Jessica, and Benji. They were very respectful, quick and friendly. they did great fixing up the basement. Now the humidity is low and mold won't be growing down there like it used to. If I ever need work done again, I wouldn't mind the same crew coming back!"

Matt Watts and his crew and Mike Pierce and his crew did a great job of installing the Wall Anchors and Water Guard in my basement!! They were very professional and communicated with me thoroughly as they executed the installment. Awesome Job done in Buchanan, TN!!

"Adam and Thomas were professional, courteous and respectful. Today, it isn't often to come across such great workers who care about the customer. Hats off to these two professional technicians. Also, Jennifer in customer service went above and beyond to fit me into their schedule much sooner than promised. I am completely satisfied with FBS."

"We recently bought our first home. It is nearly 100 years old, so we fell in love with the charm of the original features, but quickly found out we did NOT love the "charm" of no insulation! Frontier Basement Systems was quick to help us remedy this issue with the absolute BEST solution for our home's (and budget's) needs. The appropriately-named Dr. Energy Saver Super Attic has made our house a comfortable home throughout the year and saved us loads of money on our energy bills. To top it off, the crew was accommodating to our schedule, able to complete the job in just one weekend, and incredibly thoughtful and cleaned up not just at the end of the job, but at the end of each day of work. We couldn't be happier and can't wait to contact Frontier Basement Systems for the next project -- crawlspace, here we come!!"

" We are so pleased and grateful to report that FBS has corrected all of our foundational issues! We now have additional basement waterproofing and our radon mitigation system has been moved to the back of the house. There is no noise now with the fan's proximity to the HVAC system, and FBS arranged and paid for contractors to do the electrical rewiring and brick repair at no additional cost to our family. It is great to see a company stand by their word and follow through to completion. Our sense is that they are expanding rapidly due to all the increased flooding caused by Nashville's continual new construction. We all have a learning curve as we take on new challenges, and we appreciate FBS's willingness to listen to feedback and do all the steps needed to make things right! "

" Matt Watts and his crew installed a two-pump sump pump system in my 84 year old basement. They arrived on time, worked diligently for several hours, kept the workspace clean and organized during the job's completion all while meeting my expectations. I'm a Civil Engineer, and I know construction and I'm not that easily pleased. That being said, the results were excellent, and I commend Matt and his crew for their work ethic, knowledge of what they were doing, customer rapport, and over-all relaxed and focused vibe while on-site. "

"Fernando Mendoza and Jose performed some structural repairs as well as crawl space encapsulation. They were polite, professional, on-time and performed great quality work. Definitely recommended."

"Justin, Stanley, Austin and Tgapito did an incredible and thorough job on our encapsulation. They were professional, polite and personable. I would highly recommend Frontier Basement for any work that needs to be done."

"Our experience with Frontier Basement Systems has been positive from start to finish. My husband and I had a couple of other companies come over and assess, but Tim Sapp from Frontier was, by far, the most down-to-earth, personable and kind, which was why we decided to go with Frontier. It was a quick and easy decision once we met with Tim. Tim spent over 2 hours in our home during the first visit, inspecting our house and sharing his recommendations. The staff at Frontier is very organized. We were given paperwork, a schedule, follow-up calls and everything that was needed during the weeks leading up to the actual project. My husband and I had many phone conversations with Tim. Tim almost always answered his phone, and if he was in a meeting or on another project, he always returned our calls very promptly. Throughout the entire process, he has been of great assistance, and offering assurances along the way. Even after the project, I’ve had 3 different conversations with Tim – 2 questions regarding new construction, and 1 question about an issue with the website not working when I tried to vote for Lael for the “Wow Service Award”. Tim never seemed to mind answering his phone after hours or even on weekends, even when we were just planning on leaving a quick message for him to call us back the following Monday morning. The customer service has been exceptional – and also from Lael and the crew. Lael is very personable and caring, and he has shown exceptional leadership during the course of this project. I noticed that he wouldn’t ask his crew to do anything that he, himself, wouldn’t do. For example, at one point he immersed the entire upper part of his body down into a deep hole in order to adjust a plate (which I don’t think many people could handle – myself included). Lael was also kind and down-to-earth, as was everyone in the crew. I was always greeted with a smile by crew members, and they would always take time to explain what they were doing, if I was curious about the process. These guys worked their butts off for 3 days – with a positive attitude. They even cleaned up after themselves. They all worked together as a team. Tim and Lael always seemed to communicate very efficiently with each other, even though they would be at different sites, and Lael and his crew seemed to communicate with each other very effectively, which created supreme efficiency. We want to vote for LAEL for the “Wow Service Award”. His name wasn’t on the website listed under “foreman”, so that’s why we’re mentioning here. LAEL = WOW SERVICE AWARD"

The business is one of the best run companies from the top down. We had a remarkable experience from personally talking to the president to working with the installation crew. Great Team!