Testimonials for Frontier Foundation & Crawl Space Repair

Eddie did an excellent job and I sincerely appreciate that he went the extra mile with regard to my dryer vent.

Frontier Basement Systems did an awesome job. Fernando was the foreman and went through everything with me when it was complete. They completed most of the work in a single day and it looks great!

We had a sump pump installed by Frontier Basements Systems in 2004 after our home was flooded with a few inches of water. In 2010 we were massively flooded but this time with with 5 feet of water in our walk out basement. After the small 2004 flood we had ready to use sand bags, waterproof door panels etc. to try and keep the water out in the 2010 flood. Unfortunately we had sandbags for 3.5 feet but not 5 feet. When the water receded I expected to find my basement full of water. After all the sandbags had done a good job keeping the water out until we ran out of bags and the water came over the top so I assumed the water would be held in our home by the same sandbags. Incredibly though when I made it back to our home a few hours past the peak of the flooding our sump pump had completely emptied the water out. We literally had stranded and dying fish in our home but we were able to walk right in and start cleaning up thanks to our sump pump. So keep up with your annual maintenance, it is a silent sentry, but it will really be there when you need it most. Earlier this week Jason came out for our annual service. He did a great job cleaning it, making sure it works, etc. he clearly explained what he was doing etc. and we know it is working and ready for the day we may need it again (but let’s hope that day isn’t any time soon!).

Service tech came to my house this morning to service my sump pump.  He was polite and well dressed.  He explained what he would be doing and got it done very quickly.  The whole process took less than an hour and he was on his way.  I would most certainly recommend Frontier as a whole.

Fernando was very helpful in explaining the job, performing the work, and leaving the basement cleaner than how he found it! He also found and fixed a problem with our sump pump.

Mackenzie was so kind and sweet, ready to help and knowledgeable. Helped fix my issue.

I typically don't write reviews unless I have a terrible experience or get exceptional service. Well, today we had our annual inspection on our sump pump. Doug Hall was our tech and did an exceptional job. He went above and beyond what I expected. Thank you Doug and I will request you to return next year!!!

Tracy provided excellent customer service and I will remember your company when a client is in need of your service. She responded to all my questions and requests in a timely manner and was very helpful!

I appreciate your service, the pump has been working good and I am real happy with it and I recommend you guys you do good work.

Love the company. Brandon and his crew did a great job. They are incredible workers. Danny is a great salesman!

Marcus was really poline, courteous, and hardworking. He cleaned up everything before he left and he has a good head on his shoulders! Very happy with the service!

As the former President and CEO of a nationwide service company I understand the importance of quality people. My experience with your team has been positive in every respect. Richard Waltz, your sales representative, was courteous and through in his review of our problem. You were not the low cost provider but Richards well explained recommendations and the quality of your materials helped to overcome the cost disadvantage. Kim Barber, your office manager, has been helpful through out the process and it is unlikely I would have used your company had not been for her. The installation crew led by Evelio Lopez was exceptional!! From the moment they arrived until the project was complete, Evelio, Brandon, and Ricardo were courteous, professional, and very positive. Their attention to detail, quality of workmanship, and customer centered attitude confirmed my decision to use Frontier Basement Systems. Please extend my thanks to your team.

He was friendly and helpful. He completed his work with no supervision from me and I had no issues with letting him work alone to get the estimate completed. 

Outstanding Job!! It was like they were never there, well except for the visible sump drain in the lawn which looks great.  I saw an ad on the internet by accident and decided to call. One of their design specialists came out and after explaining what I wanted, We were able to put together a battle plan, and the cost was acceptable. When the crew arrived, Fernando the foreman took the time to show me all the materials that would be used for the project. I was impressed with his knowledge and politeness. Once the crew introduced themselves they got to work and completed all tasks in a relatively short time. I was then asked to follow Fernando in to show all the work had been completed and again, I was very impressed with the quality and completeness of the job. Outstanding job to Fernando and his crew!!!

Worked with our schedule! The lady I spoke with was very friendly!