Testimonials for Frontier Foundation & Crawl Space Repair

"Mike, Jovon, and Cameron came to my house in Springfield, TN to install structural support to my foundation. They were all very personable and professional as they took the time to explain/ walk me through the process they were going to work through for during their installation. When I told them I had a newborn baby upstairs, they actually did their best to stay quiet as they worked. They never woke the baby up from his nap. Even though they took their time to explain things and worked quietly, they remained on track and completed the job faster than I expected it to take."

Excellence of Service by Frontier Basement Systems In February 2018, I hired Frontier Basement Systems to check my encapsulated crawl space.  Upon making the appointment, the office staff, Jamie and Lynn, immediately followed up with an email to me confirming the date/time and stated price for the service.  When I requested a follow-up, the office staff immediately scheduled it.  The technician, Mike Winfree, demonstrated professionalism in providing service.  By professionalism, I mean this:  1. He showed great knowledge of what should be in place by taking his time and conducting a thorough review of all factors that define integrity in a crawl space encapsulation.  2. He demonstrated outstanding troubleshooting abilities and identified key situations that needed further attention.  3. He demonstrated unbelievable people skills by really listened to my concerns and taking his time while explaining in detail everything I needed to know about his findings.  These three factors are the hallmark of professionalism and I highly commend Frontier for that.  The spirit of good old fashioned customer service pervades Frontier.  I believe this spirit comes from the top and extends throughout the company.  I highly recommend Frontier to those seeking peace of mind about the status of their crawl space.  I will be very comfortable trusting them with my future crawl space issues.    

This company provided better service than any contracting company I have ever dealt with!

Marcus was really poline, courteous, and hardworking. He cleaned up everything before he left and he has a good head on his shoulders! Very happy with the service!

He was friendly and helpful. He completed his work with no supervision from me and I had no issues with letting him work alone to get the estimate completed. 

Worked with our schedule! The lady I spoke with was very friendly!

As the former President and CEO of a nationwide service company I understand the importance of quality people. My experience with your team has been positive in every respect. Richard Waltz, your sales representative, was courteous and through in his review of our problem. You were not the low cost provider but Richards well explained recommendations and the quality of your materials helped to overcome the cost disadvantage. Kim Barber, your office manager, has been helpful through out the process and it is unlikely I would have used your company had not been for her. The installation crew led by Evelio Lopez was exceptional!! From the moment they arrived until the project was complete, Evelio, Brandon, and Ricardo were courteous, professional, and very positive. Their attention to detail, quality of workmanship, and customer centered attitude confirmed my decision to use Frontier Basement Systems. Please extend my thanks to your team.

Tracy provided excellent customer service and I will remember your company when a client is in need of your service. She responded to all my questions and requests in a timely manner and was very helpful!

I appreciate your service, the pump has been working good and I am real happy with it and I recommend you guys you do good work.

Alice called in for her service today and told me to tell everyone thank you so much that her house has been wonderful ever since we’ve done the work and she is just so happy about the work done

Our annual maintenance was due. Jason , the technician, came to our home on schedule and was very thorough with his job. He ran through the checklist of items to be verified and did a great work verifying each and every one of them ensuring the proper functioning of the sump system. He was very courteous and knowledgeable. I definitely recommend Jason and Frontier basement systems for anyone needing their service.

Awesome team! Hardworking and very efficient.

He was such a gentleman and did a great job keeping customer informed.  We need more like him!

I recently had a yearly check up and found the service technicians to be very polite and courteous, and they arrived on time! 

Love the company. Brandon and his crew did a great job. They are incredible workers. Danny is a great salesman!