Testimonials for Frontier Foundation & Crawl Space Repair

Just had my basement serviced at my residence in Clarksville, TN. My service tech called me 40 minutes before he arrived promptly at exactly the appointed time. He then explained what he was going to do, and noticed that water was “pooling” in my front yard due to the sump pump drain and recommended that I extend it out for improved drainage. He serviced the pump, and dehumidifier, ensuring proper operation and changing filters, ensured that the encapsulated system was still intact and also recommended that I remove the underfloor insulation as it could collect moisture and potentially mold. I agreed to purchasing the drain extension service, but will defer the insulation removal for now. I am overall very pleased with our service techs work. His attitude was very professional and helpful and he explained everything plainly and had all of his paperwork completed. He was very thorough and left me with estimates on the additional work he recommended, and as of now, I’m waiting on a call from Frontier to schedule the drain extension work that our service tech will probably complete.  Our service tech was definitely a great representative for Frontier Basement Systems and I am more than satisfied with his work.

Eric F. took time to show what the results were going to be as the material is applied. He did not stop a second even when his equipment was giving him a problem. He stayed at it until it was corrected and the process continued to completion. Hard working man. The company should be very thankful .that they have such a dedicated employee

Crew did a great job repairing the concrete around my pool.  I had cracks, uneven concrete and gaps around the edge of the pool.  He explained the process very thoroughly before he started and paid very close attention to detail when completing the work.  I am very happy with the final result.

10 out of 10. Great Company!

Frontier came by and has been GREAT!!!!!! From start to finish their team has been easy to work with, kind, well organized, on time, very professional, and very knowledgeable when asking questions. If I had to do it again YES!!!! I absolutely would use and recommend Frontier to any one having water issues. THANKS FRONTIER!!!!

Eric did a great job repairing the concrete around my pool. I had cracks, uneven concrete and gaps around the edge of the pool. He explained the process very thoroughly before he started and paid very close attention to detail when completing the work. I am very happy with the final result.

Elijah did an excellent job!  If there were 5 stars to give out he would get 5.5!

Elijah did such a wonderful job!  He noticed something was going out and replaced it before it became an issue.  I love this system!

This homeowner was worried about tripping hazards due to his uneven and unstable concrete walkway. He's very happy with the results of our PolyLevel solution which gives him peace of mind as well as safety.

  "On a 1-10 scale I’d give the crew and work a 20! Prompt, courteous, kept me informed, got done in a very timely manner, and quality of the work was outstanding. I could see and feel the difference in my floor and doorframe. Carlos and his entire crew were awesome. And I will do a google review soon."

Customer said, "Everything turned out very nice. Spouce was happy." Another win for Frontier!    

Hey, I just wanted to take the time to say that the workcrew were absolutely extraordinary. They let my children watch and learn as they worked and took the time to talk to them. It’s not often where I see companies with truly outstanding service like this so I really appreciate it.  Warmest regards, David McDowell

L loved how genuine and knowledgeable he was, and took his time to explain for her understanding.

Mark Rader provided us with a quality customer service experience. He called me before the appointment date, arrived on time, and performed a thorough analysis of our foundation. Mark also took the time to provide us with a comprehensive assessment of our foundation and patiently addressed all questions that we had.   

" Very pleased with to quality of work that Fernando Mendoza and Jose completed while encapsulating our crawl space here in Lewisburg Kentucky. They showed up when they said they would and even finished the job ahead of schedule! Fernando made a suggestion about adding spray foam as part of the encapsulation that wasn’t on the original bid. He took pride in his work and by adding the spray foam to the rim joist made for a complete seal. Thank you to Frontier Basement Systems for setting the bar high with great performance from your employees! Wonderful job very pleased!! "