Testimonials for Frontier Foundation & Crawl Space Repair

The business is one of the best run companies from the top down. We had a remarkable experience from personally talking to the president to working with the installation crew. Great Team!

"Matt, Brennan, Jessica were highly professional."

"Mike, Rob, and Lu did an excellent job repairing my dad's foundation. Mike explained everything they were doing and why. The crew was courteous and responsive to my questions. They ran into some unforeseen problems but made sure the job was done right. Even after this complication, the company stood behind their original bid. I highly recommend this company and especially this crew to anyone who needs a foundation repair! Thanks, Mike, Rob and Lu for a job well done!"

"Nick, thank you for providing great service concerning our foundation evaluation. Please accept our bragging as a small token of our appreciation. You are a great professional!"

"Frontier Basement Systems is awesome! I live in a wet area and my Clean Space and Super Sumps give me such peace of mind. On my last service visit for my annual check of the pumps and clean space, the service technician, Jason Walz was extremely thorough and professional. He answered ALL my questions...…and I do normally have a lot of questions! I appreciate his patience tremendously. I am glad to tell anyone I know about Frontier Basement Systems!!!Update... I just had my annual service for my Clean Space and sump pumps and the service technician, Morgan, did an excellent job. He arrived right on time (which I REALLY appreciate) and did a thorough job inspecting the equipment and crawl space. He patiently answered any questions I had and explained what he was doint. It's hard to measure how much peace of mind I get from knowing my house is protected from water damage. The crawl space is easy to forget until there is a problem......out of sight, out of mind......but knowing the CleanSpace is there allows me never to worry. The annual inspections just add to that peace of mind. Frontier Basement Systems is awesome!!!"

"Mike, Jovon, and Cameron came to my house in Springfield, TN to install structural support to my foundation. They were all very personable and professional as they took the time to explain/ walk me through the process they were going to work through for during their installation. When I told them I had a newborn baby upstairs, they actually did their best to stay quiet as they worked. They never woke the baby up from his nap. Even though they took their time to explain things and worked quietly, they remained on track and completed the job faster than I expected it to take."

"Jovon and did a great job fixing my back patio which had a cavern open up under it, he was early, went over everything with me, was able to level out a huge crack, sealed all the cracks and the gap that had formed between the concrete patio and the brick house. He was very professional and knowledgeable. Also many thanks to Logan who came out a few weeks earlier and set up our plan of attack."

"Elijah and the crew were great! So helpful and excellent communication. We are very happy with our waterguard system. Definitely recommend!!!"

"Sandy and her crew were great. On time, professional. Explained everything they were doing. Respectful of property. Elijah is also very helpful. Explained our overall projects thoroughly. Good group"

"Fernando and his team were professional and efficient. Everything is as promised, the site is clean, and everything was explained well. I heartily recommend their work."

Dustin,   Just wanted to let you know that Fernando and his crew finished the basement project today - a day earlier than I actually expected.    From the moment we first met you and you explained our options, I knew we had found the right company.  Every question, every contingency that we could think of was addressed and the project progressed exactly as you told us it would.  I am so appreciative that you took the time to come over last week while my husband was in the hospital to reassure me that the basement was ready for construction.  The crew you sent over could not have been more professional and proficient in their work.  Fernando and his men were courteous, diligent, professional and an utter joy to be around.  My house was left clean every night - dust was kept to a minimum and the work area was left in perfect order each day.  Fernando spoke to me each night before he left to give me a status update and gave me a thorough walk through tonight before signing off and collecting the balance due.  We couldn't be more pleased with the work, the workers and the appearance of our new waterproofing system.   Living in this house as long as we have (over 30 years) and being dreadfully aware of every torrential rainstorm has been stressful to say the least.  Walking through 6-10 inches of water in the basement has been maddening and costly.  Cleaning up nasty, muddy, stinky residue has been time consuming and frustrating.   For the first time, we don't expect to be nervous when we see a colorful radar picture on the 6 o'clock news.  We did not see a charge on the invoice for restoring our peace of mind, but that is exactly what Frontier Basement Waterproofing has done for us.  As you know, we have some pretty scary medical issues to get through in the coming weeks.  We are so grateful to you and your team that an October downpour is not going to create additional stress as my husband is recovering from brain surgery.    Please pass along our gratitude and thanks to Fernando and his team.  Count on our referral anytime the subject comes up in our circle of business and personal friends.  You guys rock!!   Thanks again,   Gere and Lisa Carter

Excellence of Service by Frontier Basement Systems In February 2018, I hired Frontier Basement Systems to check my encapsulated crawl space.  Upon making the appointment, the office staff, Jamie and Lynn, immediately followed up with an email to me confirming the date/time and stated price for the service.  When I requested a follow-up, the office staff immediately scheduled it.  The technician, Mike Winfree, demonstrated professionalism in providing service.  By professionalism, I mean this:  1. He showed great knowledge of what should be in place by taking his time and conducting a thorough review of all factors that define integrity in a crawl space encapsulation.  2. He demonstrated outstanding troubleshooting abilities and identified key situations that needed further attention.  3. He demonstrated unbelievable people skills by really listened to my concerns and taking his time while explaining in detail everything I needed to know about his findings.  These three factors are the hallmark of professionalism and I highly commend Frontier for that.  The spirit of good old fashioned customer service pervades Frontier.  I believe this spirit comes from the top and extends throughout the company.  I highly recommend Frontier to those seeking peace of mind about the status of their crawl space.  I will be very comfortable trusting them with my future crawl space issues.    

Our home would never warm up in the winter. We had several insulation companies out to look at our issue as well as the builder and the Heating guys. We were to the point we were going to replace the windows and add insulated siding to our new home.  Chad took the time to test our home with the blower machine and used thermal imaging to show us the problems and how it would be taken care of. We look forward to having a warm home next winter. Our only regret is not finding Chad sooner. He is a great asset to Dr. Energy Saver. 

"We really enjoyed working with Frontier. From the estimate with packet of information that made it clear what to expect- to the install, all was a great experience! They even were able to come out earlier than planned and got the job done just in time before the next rain storm. We were thrilled to not have to mop up water out of our basement.The crew and foreman FERNANDO MENDOZA were friendly, very professional and did a great job! Thank you all for making this a great experience!"

"You can put all the right ingredients into a cake and still have to start over. These guys know how to do things right. Our utility bills have shrunk (most times by 2), the critters and bugs and spiders -etc - are almost non-existent due to the crawl space being sealed, the wood and laminate floor is warm in winter and cool in summer...........did I mention the utility bills? I highly recommend these guys. (The work was done in November, no jumping to conclusions here)"