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With thousands of 5 star reviews, it's easy to see what people think when all goes well with their project, but how does Frontier show up when things don't go as planned? No one is perfect, therefore, no company is perfect. At Frontier, one of our core values is integrity and we define this as how we strive to show up every day - with honesty and authenticity. Read reviews from customers who have experienced this first hand and see how we lead with integrity.
Mostly solid, good and better than other home improvement companies I've dealt with. There was a scheduling snafu on the initially appointed day. On both, the original date and the re-scheduled date, I had to follow-up to check on status. Could have been a little more pro-active on communicating when delays were going to happen. All other communications were good.
I had to do a little additional wipe-down of the piping, lid and adjacent HVAC unit (concrete splatter,) but overall did a good job of clean-up. It didn't take me but a minute to wipe down the items I mentioned.
TV Commercials. Overall, I was very pleased with my experience, your service and the product. We had heavy rains the night you installed the pump. I heard it operating all night, but in the morning, I saw no problems. Pricing was very good. Thank you!
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It was so great to deal with a trustworthy salesperson, Chad (who did not try to sell me...