Job review from in Rock Island, TN 38581 on 12/17/16

Overall Rating:

4.4  out of 5
Our Overall Service

Your company had the best technical approach when compared to 5 other firms interviewed. Would recommend you also begin offering mold mitigation services and use Benefect DECON 30, an all nature solution that kills mold.

Call Representative

Reps were fine considering limited contact with them.

Sales Process

Brian was very responsive, timely, and did a very good job estimating the work required.

Our Installation Crew

Did a nice job overall but need a bit of attention to detail on a few items, e.g., metal taping and installing condensate line using dry wall screws to support line vice a specially designed staple. Would also recommend your crews you enforce, as a standard operating procedure, use of level 10 masks when spraying closed cell foam. They wore masks but not ones that would keep dangerous vapors out of their lungs. That is a potential health danger waiting for a place to happen. When Roger came by to rework a items a few days later and did a nice job touching up their work.

The Cleanup Process

They cleaned up fine. There is always a bit of debris home owners clean up after works do their job.

What made you choose our company:

You had the best technical approach and were the only ones who offered Wall Caps that allow for termite inspections and rim joist area sealing. Cost was competitive with other companies.

Better Business Bureau
BBB Torch Award
Angie's List
Montgomery County Green Certified
Top Rated Contractor - Frontier Basement Systems
Frontier Basement Systems - Foundation Repair is a TrustDale Certified Partner
Service Area
Free Quote