Proudly Serving Southwestern KY, Middle TN, and Northern AL

Job review from in Murray, KY 42071 on 06/28/11

Overall Rating:

5  out of 5

100% satisfied with job and was able to test the marine battery pump when we had a bunch of rain here recently. After going through what we did with 4 inches of water in our basement due to power going out and no sump pump for 10 hrs after a week of rain, to say I have peace of mind is putting it mildly! All involved were a pleasure to work with. I tell everybody if they ever have sump pump issues or know somebody that does, you are the company to go to! Please give yourselves a pat on the back for a job well-done as such professionalism is very rare these days.

Our Overall Service

Courteous and professional work crew. Didn't even ask them to close doors and gates outside for dogs, they just did it automatically. Could hardly tell they had dug up anything in the yard when they were done.

Call Representative
Our Office Staff

Friendly, helpful and knowledgeable.

Sales Process

Bryan was very congenial and NO UPSELLING. In fact we upsold ourselves after seeing more info on the product in person.

Our Installation Crew

Same as first comment.

The Cleanup Process

Like they never came! One small note though. An old sump pump pipe was left uncapped when Bryan told my husband Bill that it would be capped. Foreman did ask me what I wanted done with it and I had him cut it up higher but was not aware of conversation Bryan had with Bill about capping it. No harm, no foul as far as I am concerned, just wanted to make you aware of that tiny miscommunication.

Better Business Bureau
BBB Torch Award
Angie's List
Montgomery County Green Certified
Top Rated Contractor - Frontier Basement Systems
Frontier Basement Systems - Foundation Repair is a TrustDale Certified Partner
Service Area
Free Quote