Frontier Basement Systems Reviews and Ratings
Check out some reviews from our happy customers:
House smells a lot better we never smell mold system works well when there has been lots of rain
Great job! Only concern is "will the follow up occur?" as stated to us during the sales process. We hope to hear from you or see you onsite later this year to check the status of our pushpiers. Thanks for the great job & exceeding our expectations.
We were very content and satisfied with the workers they did a great job.I like to add; after that job,they should be pampered to a "massage!!" :)
We could not be more pleased! Everything went so smoothly. The team worked really hard and rarely took a break, but they always stopped to answer any questions without complaint. Your company and your clean space technology has given us peace of mind that we no longer have to worry about water in our crawlspace. It looks fantastic! We thought good customer service no longer exhisted, but your company have restored our faith. A special thanks to Jesus and his team for a job extremely well done!!
As a single female senior citizen home owner, I am acutely aware that we often get "ripped off" on home repairs. I never had that feeling with your company or any of your employees. In every aspect of the procedure I felt that your company was interested in fixing my water problem and that I was getting what I was paying for as the warranty was very important to me.
100% satisfied with job and was able to test the marine battery pump when we had a bunch of rain here recently. After going through what we did with 4 inches of water in our basement due to power going out and no sump pump for 10 hrs after a week of rain, to say I have peace of mind is putting it mildly! All involved were a pleasure to work with. I tell everybody if they ever have sump pump issues or know somebody that does, you are the company to go to! Please give yourselves a pat on the back for a job well-done as such professionalism is very rare these days.
All in all, it was a very pleasant process, inspite of the miscommunications. I feel like the company did its best to make us (the customer) happy!
I am very satisfied with the work that was completed. The crew was very proffestional and friendly. I feel like I received a great product at a great price.
I would reccomend your company. Everything that was promised was done well.
Just give your guys a big thanks for the great job that they did and I will tell you that was agreat crew you had there. Was really felt that they knew there job well and keep me at easy all the way thur it.
Thanks again
Th crew was courteous, professional and took time not to damage the garden.We are very happy with their workmanship and devotion to making a good job and in time! I was surprised how well they did in such a short time.Always on time!
as always...great job!
I am very happy with the Frontier Basement Systems. I don't think the system was originally installed correctly. But the last crew added systems for additional water volume and assured me I wouldn't have any more water damage in my basement.
Very polite and professional workers.
My husband and I had been searching for a solution to a musty smell in our home for just over two years. We had tried every kind of company we could think of to come out and assess our issue. No one could tell us where the bad odor was coming from. My husband had long given up on the issue, but I had not. I had heard that musty smells indicated a mold problem. As a last resort, I found a company in the greater Cincinnati area that utilized mold-sniffing dogs. Upon explaining my problem and the fact that we had gutted 90% of the downstairs and added onto the 2nd floor, I was told that it sounded as though we had a crawl space problem, not a mold problem. I had never heard of this before. They gave me the name of your company, and I immediately called to schedule someone to come out. I am happy to say that our encapsulation was completed a week ago, and when I walk into the house, I no longer smell the musty smell that we have lived with for two years! As it turns out, we had condensation all over the plastic under the house which was torn in many places, and we had mold growing on floor joists in several places. Additionally, we had an extremely high level of humidity in the crawl space. Although we did not have to, we sprayed the floor joists with a bleach/water solution prior to the encapsulation. We had the full encapsulation done and purchased a Sani-Dry dehumidifier. Our house now smells as it should, and we could not be happier. Fernando and his crew did an amazing job, provided us with pictures of the entire install from start to finish, and their professionalism was equaled only by that of the office staff who helped us through the process with estimates and literature. I would recommend your company to anyone in a heartbeat. We could not be more pleased with the entire process.
Our experience from beginning to end was very positive. Our salesman was very honest with us and did not try to sell us any products or services that we did not need. Installation was quick, the crew did a wonderful job.
My husband and I have worked with various types of companies coming to work on our home and you are at the top of the tier. The business model which Frontier Basement Systems of Clarksville is as impressive as the staff and product. I saw, "Wow service" printed on piece of mail from them and I completely agree, "Wow service is spot on." From the sales presentation to the moment we shook hands with the foreman at the end of the project, each individual we met with was kind, honest, prompt, informative and super personable as well as professional. The product is just as impressive. Keep up the great service. Thank you.
You was suppose to give me a quote on the sanidry system for the crawl space.
I was satisfied with every thing they did for me.
We paid to have the ground graded, but it wasn't necessary -- so will this be deducted from the payment.
They were very professional. Fernando and the crew worked hard and did an outstanding job. I would recommend them to anyone that requested any type of basement work done.
